The Westminster Tradition

The Westminster Tradition

The Westminster Tradition

80 - Grumpy, elusive creatures defending well-defined territory: evaluation in public policy 🦡
Unpacking lessons for the public service, starting with the Robodebt Royal Commission. 
In 2019, after three years, Robodebt was found to be unlawful. The Royal Commission process found it was also immoral and wildly inaccurate. 
Ultimately the Australian Government was forced to pay $1.8bn back to more than 470,000 Australians. 
In this podcast we dive deep into public policy failures like Robodebt and the British Post Office scandal - how they start, why they're hard to stop, and the public service lessons we shouldn't forget.
80 - Grumpy, elusive creatures defending well-defined territory: evaluation in public policy 🦡
00:00
00:00
Unpacking lessons for the public service, starting with the Robodebt Royal Commission. 
In 2019, after three years, Robodebt was found to be unlawful. The Royal Commission process found it was also immoral and wildly inaccurate. 
Ultimately the Australian Government was forced to pay $1.8bn back to more than 470,000 Australians. 
In this podcast we dive deep into public policy failures like Robodebt and the British Post Office scandal - how they start, why they're hard to stop, and the public service lessons we shouldn't forget.

Episodes

80-

Grumpy, elusive creatures defending well-defined territory: evaluation in public policy 🦡

Tue, 23 Jun 2026
79-

Fight club: things we never agree on

Tue, 09 Jun 2026
78-

Smart dissent: middle management

Tue, 26 May 2026
77-

Seen and not heard

Tue, 12 May 2026
76-

Kylie Kilgour, Deputy Commissioner at the NACC: On Robodebt

Tue, 28 Apr 2026