Customer Service Gold Dust Podcast
Gavin Scott
Categories: Business
Listen to the last episode:
This compilation has been dug out of the Customer Service Gold Dust archive for your listening pleasure...
In this episode, Gavin is joined firstly by Gregorio Uglioni - a Digital & Business Transformation Specialist and also the host of the CX Goalkeeper Podcast.
Next, we hear Gavin share a wonderful exercise to help you focus on achieving your most important goals on a regular basis - the perfect time to revisit it with the end of the year approaching.
Finally, Gavin is joined by Hrushi Kulkarni - a Certified CX Practitioner who discusses various aspects of predictive analysis.
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You can find Gregorio online at:
LinkedIn
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You can find Hrushi online at:
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FeedSpot - 30 Best Customer Service Podcasts
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This podcast is hosted by Gavin Scott, an inspirational and entertaining professional speaker, facilitator and trainer using business success, sports experience and a genuine ability to win people over to deliver key messages.
To get in touch with Gavin find him online or on social media at:
Previous episodes
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88 - Ep88: Some Top 2022 Moments of Gold DustWed, 04 Jan 2023
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87 - Ep87: Gold Dust Archive - Customer Success Strategies with Ryan NoakesWed, 07 Dec 2022
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86 - Ep86: Gold Dust Archive - Riding the Waves with Natasha Ratanshi-SteinWed, 30 Nov 2022
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85 - Ep85: Gold Dust Archive - Bright Ideas with Karl SandlandWed, 23 Nov 2022
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84 - Ep84: Gold Dust Archive - Constant Improvement with Rob MoonWed, 16 Nov 2022
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83 - Ep83: The Art of Listening with Alison BoyleWed, 09 Nov 2022
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82 - Ep82: Gold Dust Archive - Think Wow with Rebecca BrownWed, 02 Nov 2022
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81 - EP 81: Gold Dust Archive - The Benefits of Mystery Shopping with Elaine LeeWed, 26 Oct 2022
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80 - EP 80: Gold Dust Archive - Conquering Mediocrity with Jamie ThorpeWed, 19 Oct 2022
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79 - EP 79: Gold Dust Archive - A Rockstar's Guide to Building a Long-Lasting Customer Experience Success with James DodkinsWed, 12 Oct 2022
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78 - EP 78 - Gold Dust Archive - Digital Transforming CX with Diane MagersWed, 05 Oct 2022
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77 - Ep77: My Top Moments of Monologue MagicWed, 28 Sep 2022
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76 - EP 76: My Top 5 Moments of Gold DustWed, 21 Sep 2022
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75 - Episode 75: Scaling Customer Service Quickly and Effectively with Luba ChudnovetsWed, 07 Sep 2022
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74 - EP 74: UK Customer Experience Awards 2022Wed, 24 Aug 2022
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73 - EP 73: How Efficient Package Tracking Can Help Customer Service with Irina PoddubnaiaWed, 17 Aug 2022
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72 - EP 72: Cyber Security vs Customer Experience with Aaron PainterWed, 10 Aug 2022
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71 - EP 71: Are You On Purpose?Wed, 03 Aug 2022
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70 - EP 70: How To Rearrange Your CX Life with Claire BoscqWed, 27 Jul 2022
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69 - EP 69: Cruising Through Customer Service with Al HughesWed, 20 Jul 2022
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68 - EP 68: The Importance of Giving ComplimentsWed, 13 Jul 2022
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67 - EP 67: Contact Center Secrets with Matt BeckwithWed, 06 Jul 2022
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66 - EP 66: Getting the Little Things Right in Customer ServiceWed, 29 Jun 2022
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65 - EP 65: Best Ever Customer Service in the Hospitality IndustryWed, 22 Jun 2022
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64 - EP 64: Creating Customer D.E.L.I.G.H.T!Wed, 15 Jun 2022
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63 - EP 63: Developing Your MindsetWed, 08 Jun 2022
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62 - EP 62: Telecommuting in the Customer Service Industry with Kate BrouseWed, 01 Jun 2022
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61 - EP 61: The Benefits of Mystery Shopping with Elaine LeeWed, 25 May 2022
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60 - EP 60: Location-Planning with Sarah HitchcockWed, 18 May 2022
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59 - EP 59: Riding the Waves with Natasha Ratanshi-SteinWed, 11 May 2022
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58 - EP 58: Rick DeLisiWed, 04 May 2022
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57 - EP 57: Think Wow with Dan BrownWed, 27 Apr 2022
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56 - EP 56: Creating VIP Customer Experience with Carolene MéliWed, 20 Apr 2022
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55 - EP 55: Reconnecting The Customer Experience with Mads FosseliusWed, 13 Apr 2022
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54 - EP 54: Accelerating Your CX Journey with Nate BrownWed, 06 Apr 2022
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53 - EP 53: Digitally Transforming CX with Diane MagersWed, 30 Mar 2022
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52 - EP 52: Three Key Things That Will Drive Improvement Onward and Upwards with Jimmy HosangWed, 23 Mar 2022
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51 - EP 51: Predictive Analysis with Hrushi KulkarniWed, 16 Mar 2022
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50 - EP 50: Overnight "Celebrity Service" with Geoff RammWed, 09 Mar 2022
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49 - EP 49: Think Wow with Rebecca BrownWed, 02 Mar 2022
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48 - EP 48: A Rockstar's Guide to Building a Long-Lasting Customer Experience Success with James DodkinsWed, 23 Feb 2022
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47 - EP 47: Bright Ideas with Karl SandlandWed, 16 Feb 2022
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46 - EP 46: Service Operations with Alec DaltonWed, 09 Feb 2022
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45 - EP 45: Life's Too Short, Do What You Love For A Living!Wed, 02 Feb 2022
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44 - EP 44: Think Simple Win Big with Doug BennettWed, 26 Jan 2022
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43 - EP 43: Customer Success Strategies with Ryan NoakesWed, 19 Jan 2022
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42 - EP 42: How To Show Genuine Interest In Your Customers with Graeme ForbesWed, 12 Jan 2022
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41 - EP 41: Acheiving Your Goals in 2022Wed, 05 Jan 2022
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40 - EP 40: Importance Of Understanding Why Do Customers Complain with Jonathan MantleWed, 29 Dec 2021
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39 - EP 39: Conquering Mediocrity with Jamie ThorpeThu, 23 Dec 2021
